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Digital Communication Guide

Creative Conscience Awards, 2021, In collaboration with Philippa Lloyd

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A submission for the Creative Conscience awards 2021. The project entails a service that would be offered to elderly people to help them with their technological literacy in a way that they know well: the postal system. ​

The lonliness epidemic grew exponentially in the initial COVID-19 lockdowns. Some of the worst affected were elderly people, cut off from their families and unable to use technology to connect with their communities. Letterbox is physical, paper guide to help elderly people learn digital literacy, resolving with the user using a practice app. Bespoke icons were designed to be as universal and recognisable as possible and used in a "dictionary" to allow users to better understand new apps.

The layout and contents of the tailored pamphlet the user recieves.

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Video Walkthrough of App

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